Let’s Decode Your Business
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Frequently Asked Questions
Everything you need to know before reaching out.
How quickly will I receive a response?
Our team responds to all inquiries within 48 business hours. For urgent matters you can reach us directly at info@shiftdecoder.com.
What happens after I submit the form?
Your inquiry is reviewed by our team and routed to the relevant specialist. You will receive a confirmation email and a follow-up with next steps within 48 hours.
Is my information kept confidential?
Yes. All information submitted is protected under Uganda’s Data Protection and Privacy Act. We never share your data with third parties without your explicit consent.
Can I request a demo before committing?
Absolutely. Select “Market Intelligence” or “AI Strategy” as your area of interest and mention in your message that you would like a demo. We will arrange one at no cost.
Do you work with international clients?
Yes. While we are headquartered in Kampala, Uganda, we serve clients across Africa and internationally who are looking to understand or tap into African markets and talent.